Consumer Services Guide (CSG)

Consumer Action Edition

The Consumer Services Guide is searchable directory of resources which can help you with consumer problems and questions. There are multiple editions of the ‘Guide’, some which deal with specific issues such as housing or credit. The full directory, the Consumer Service Guide Edition, provides access to all the resources collected by Consumer Action.

Listings for San Francisco County

These are the results for consumer specific consumer resources for San Francisco County. The listing is grouped by primary service category, then sorted alphabetically.

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Consumer Information

• San Francisco Rent Stabilization and Arbitration Board (Rent Board)
  Contact with questions about rent control in San Francisco. It may investigate reports of wrongful eviction as defined by city rent laws. This is an agency of the City/County of S.F. (San Francisco, CA)
  
• San Francisco Tenants Union
  Advises tenants on their rights. Publishes "San Francisco Tenants' Rights Handbook" and "Tenant Times." Drop-in counseling for non-members; phone counseling for members only. Assistance in tenant organizing. Call for hours. (San Francisco, CA)
  
• TURN (The Utility Reform Network)
  A California consumer group that engages in advocacy on utility rate issues on behalf of residential and small business consumers; offers advice and referrals. (San Francisco, CA)
  
• United Policyholders
  A nonprofit organization that provides information about insurance from the consumer’s point of view. They offer help in understanding your insurance policies, as well as tips for making a successful claim, especially after a natural disaster. (San Francisco, CA)
  

Consumer Protection

• California Public Utilities Commission
  The CPUC regulates privately owned electric, natural gas, telecommunications, water, railroad, rail transit, and passenger transportation companies. The CPUC serves the public interest by protecting consumers and ensuring the provision of safe, reliable utility service and infrastructure at reasonable rates, with a commitment to environmental enhancement and a healthy California economy. We regulate utility services, stimulate innovation, and promote competitive markets, where possible. On this… (San Francisco, CA)
  
• Electronic Frontier Foundation
  Nonprofit group that works to protect free expression and privacy on the Internet and in the world of computer technology. (San Francisco, CA)
  
• KGO-Radio/Consumer File 810 KGO-TV/Seven On Your Side
  Call for advice, referrals and mediation service. Consumer reports are aired daily on KGO-Radio (AM 810) and Channel 7 news. (San Francisco, CA)
  
• Poison Control Centers in California (CPCS)
  This is a telephone consultation service for emergency questions about poison exposure. Look in the White Pages for the poison control center that serves your county. (San Francisco, CA)
  
• San Francisco District Attorney
  Mediation of disputes involving San Francisco-based businesses; prosecution of criminal and civil consumer fraud. (San Francisco, CA)
  
• San Francisco Rent Stabilization and Arbitration Board (Rent Board)
  Contact with questions about rent control in San Francisco. It may investigate reports of wrongful eviction as defined by city rent laws. This is an agency of the City/County of S.F. (San Francisco, CA)
  
• San Francisco Tenants Union
  Advises tenants on their rights. Publishes "San Francisco Tenants' Rights Handbook" and "Tenant Times." Drop-in counseling for non-members; phone counseling for members only. Assistance in tenant organizing. Call for hours. (San Francisco, CA)
  

Credit

• Moneywi$e
  MoneyWi$e, a national financial literacy partnership of Consumer Action and Capital One, is the first program of its kind to combine free, multilingual financial education materials, curricula and teaching aids with regional meetings and roundtables to train community-based organization staff so that consumers at all income levels and walks of life can be reached. (San Francisco, CA)
  

Disability Services

• Independent Living Resource Center
  Independent Living Resource Center San Francisco (ILRCSF) is a disability rights advocacy and support organization. Their mission is to ensure that people with disabilities are full social and economic partners, within their families and within a fully accessible community. ILRCSF's mission is achieved by: systems change; community education; partnerships with business, community organizations and government; and consumer directed services. We work to empower individuals and… (San Francisco, CA)
  
• People With Disabilities Foundation (PWDF)
  People With Disabilities Foundation (PWDF), an IRS § 501(c)(3) public, nonprofit agency whose mission is to provide education and advocacy for people with psychiatric and/or developmental disabilities, so that they can achieve equal opportunities in all aspects of life. PWDF’s Advocacy Program provides legal services in eight San Francisco Bay Area counties. PWDF’s Public Awareness and Education Program presents free educational seminars and sells interactive… (San Francisco, CA)
  
• Self-Help for the Elderly
  A full range of services for seniors residing in San Francisco, San Mateo and Santa Clara Counties, including job training and placement, licensed home care, in-home support, delivered meals, residential care, independent housing, adult day health and Alzheimer's day care. Nine multi-service centers offer recreational and educational activities. Businesses include home repair, homecare and a domestic employment registry. A multi-service organization providing programs along a… (San Francisco, CA)
  

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